Ticket Priorities
When you create a new ticket, please set the priority to Low for any non-emergency items.
The expected response time is up to 8 hours.
Wed, 15 Apr, 2015 at 12:12 PM
When you create a new ticket, please set the priority to Medium for non-emergency items that require a response the same day.
The expected response ...
Fri, 24 Apr, 2015 at 1:40 PM
When you create a new ticket, please set the priority to High for any semi-emergency items that require a quick turn response.
The expected response...
Wed, 15 Apr, 2015 at 12:12 PM
When you create a new ticket, please set the priority to Urgent for an emergency incident. Examples of Urgent items include the site notĀ responding orĀ gener...
Fri, 24 Apr, 2015 at 1:42 PM