FAQs

Getting Started with SaaS

What kind of help do I need?
There are three ways to get help with your question within the helpdesk.  Check the Knowledge Base to find articles and how-tos that will answe...
Fri, 15 May, 2015 at 6:09 PM
Published vs Private
If your asking the question why can't I see content of an item when I'm not logged in, but I can when I'm logged in. This article Public...
Wed, 13 May, 2020 at 4:05 PM
What is a Cover Page?
What is a Cover Page? A cover page is a type of web page that allows you to layout content using a drag and drop interface. It allows...
Fri, 8 Apr, 2016 at 10:26 AM
How Do I Create a Cover Page?
First, if you do not know what a Cover page is, please reference What is a Cover Page to find out more about them. Creating a Cover page is much like crea...
Tue, 13 Nov, 2018 at 5:33 PM
How Do I Create a Carousel for My Existing Page?
Carousels are a part of the Cover functionality that has been implemented into the Ploud Platform. At this point, carousels can only be placed on Cover Page...
Tue, 13 Nov, 2018 at 5:39 PM
How Do I clear my Browser's Cache?
Browsers use caching to store webpage elements such as images and style sheets to improve end user performance and allow pages to load more quickly. On ...
Tue, 2 Feb, 2016 at 2:19 PM
What Makes a Good Carousel?
Here is the deadpan answer, the best carousel you can create is not to create a carousel at all. User Experience research shows that users do not hang aroun...
Wed, 26 Apr, 2017 at 4:43 PM
How do I re-order Carousel slides?
Carousel slides within Cover Pages can easily be re-ordered so that you can control which slides appear first, second, etc.  Navigate to your Cover pa...
Thu, 4 May, 2017 at 9:49 AM
Display PDF in Browser When Selected From Main Navigation
This article provides instructions for uploading a PDF file to your Ploud site and then have that PDF display in a browser when accessed.  A common requ...
Fri, 15 May, 2020 at 4:45 PM
Accepting credit card payments
Websites can use the Paypal or any other widget that captures payment information. Enfold recommends that the payment processing entity is compliant with PC...
Thu, 4 Jun, 2020 at 11:19 AM