FAQs

Getting Started with SaaS

What kind of help do I need?
There are three ways to get help with your question within the helpdesk.  Check the Knowledge Base to find articles and how-tos that will answe...
Fri, 15 May, 2015 at 6:09 PM
Setting Your Site’s Home Page (or a Folder's Default View)
The Home Page is the first page users see when they come to your website, so it should ideally contain general information about policies, events, and...
Thu, 25 Jun, 2015 at 3:26 PM
Published vs Private
Publication States Ploud currently allows three different publication states. When any content item (Page, Event, Folder, etc) is first created, it ...
Tue, 23 Jun, 2015 at 9:49 AM
How To Fix Broken Links
When your site was migrated to the new system, some links may have been broken. You should click on all links on the main page of your site to ensure that t...
Wed, 30 Sep, 2015 at 5:06 PM
SSL Encryption Warnings for Custom Domain Names
When using a custom domain name, you may at some points encounter a warning saying "This certificate is not valid." (Depending on what web browser...
Tue, 14 Jul, 2015 at 12:41 AM
What is a Cover Page?
What is a Cover Page? A cover page is a type of web page that allows you to layout content using a drag and drop interface. It allows...
Fri, 8 Apr, 2016 at 10:26 AM
How Do I Create a Cover Page?
First, if you do not know what a Cover page is, please reference What is a Cover Page to find out more about them. Creating a Cover page is much like crea...
Tue, 13 Nov, 2018 at 5:33 PM
How Do I Create a Carousel for My Existing Page?
Carousels are a part of the Cover functionality that has been implemented into the Ploud Platform. At this point, carousels can only be placed on Cover Page...
Tue, 13 Nov, 2018 at 5:39 PM
How Do I clear my Browser's Cache?
Browsers use caching to store webpage elements such as images and style sheets to improve end user performance and allow pages to load more quickly. On ...
Tue, 2 Feb, 2016 at 2:19 PM
What Makes a Good Carousel?
Here is the deadpan answer, the best carousel you can create is not to create a carousel at all. User Experience research shows that users do not hang aroun...
Wed, 26 Apr, 2017 at 4:43 PM