What kind of help do I need? (Ploud6)

Modified on Wed, 07 Sep 2022 at 03:14 PM


There are three ways to get help with your question within the helpdesk. 

  1. Check the Knowledge Base to find articles and how-tos that will answer your question or help with your problem.
  2. Post in the Forum if you want to have a conversation about a new feature or something you don't understand.
  3. Create a new ticket if you have a request or problem that needs to be addressed.

Before asking a question of creating a ticket, it can be helpful to review the kinds of information you can gather to help us understand your question.


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